Online Travel Agent (OTA) – EaseMyTrip has tied-up with Liberty General Insurance Limited, a general insurance company, to provide its customers with a unique proposition of zero cancellation charges on flight tickets.
In view of this service, EaseMyTrip has introduced no cancellation penalty for its passengers. A customer can opt for Zero Cancellation Offer by paying a nominal amount, thus enabling them to avail seamless refund on the cancellation of their flights. To claim the refund, one will need to fill a form and send a few documents to the insurance company.
Commenting on the same, Rikant Pitti, Co-Founder and COO, EaseMyTrip said, “With the skyrocketing ticket prices, customers these days book their tickets well-in-advance, sometimes even 2-3 months prior to their actual date of journey. Also, many customers look for various offers and discounts following which they book their tickets. Many-a-times these tickets are subjected to last-minute cancellations in the wake of the change in their plans. It is then that the customer realises that they hardly get anything in a refund. With this partnership, we plan to ease out all those worries for our customers and offer them a seamless refund.”
Speaking on the occasion, Amit Jain, President – Personal Lines, Bancassurance & Affinity and Marketing, Liberty General Insurance Limited said, “We are extremely upbeat about our association with EaseMyTrip.com in increased reach of our travel insurance product offerings to a large consumer base. Now, customers only have to pay a nominal amount that will allow them to get their flight cancellation fees (up to INR 5000) from Liberty General Insurance post filling a form and submitting a few documents. This is an exclusive product which we are providing as cancellation cover to the users based on their own reason to cancel. We believe that our product will give confidence to the customers to plan their travel without any worry.”
Exclusive offer for its Jet Airways passengers
Additionally, the OTA brand is also offering a discount voucher of Rs. 750 on all the domestic flights and Rs. 2000 on international flights to its customers.
Given the on-going crisis at Jet Airways and multiple cancellations of domestic and international flights, the discount vouchers are exclusively for the users who had booked their Jet Airways flights through EaseMyTrip.com but their flights have been cancelled by the airline.
To avail the offer, customers will have to mail their booking details at email@example.com. Post verification, they will receive their discount coupons on their registered email id. The voucher can be used for next flights booked at EaseMyTrip.com.